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The Mood & Mind Centre

Psychology Clinic 

Medicare Telehealth - COVID-19 codes

From Monday 30 March to 30 September all Australians eligible to receive services under Medicare will be able to access bulk-billed psychological services delivered via telehealth (i.e., videoconference or phone) if clinically appropriate.


How does it work?


* You will need a valid GP Mental Health Care Plan. You do not need to get a new Care Plan if you already have one.

* Max of 10 therapy sessions can be used in a calendar year, these include ANY sessions you already had this year

* Client can not be a patient in a hospital

* Sessions can be delivered through video-conferencing or phone


Which Medicare codes can be bulk billed?


* Telehealth - COVID 19 Initiative

* Chronic Disease Management Services

* Pregnancy Support Initiative (only certain eligible Psychologists)

Assessment and treatment services for children with autism, pervasive developmental disorder or disability

Follow-up allied health services for people of Aboriginal or Torres Strait Islander descent

* Eating Disorder Management



Telehealth - COVID 19 Initiative

You are eligible under the following circumstances:


  1. the person has been diagnosed with COVID-19 virus but who is not a patient of a hospital; or
  2. the person has been required to self-isolate in accordance with home isolation guidance issued by Australian Health Protection Principal            Committee (AHPPC); or
  3. the person is considered more susceptible to the COVID-19 virus being a person who is:
  • at least 70 years old; or
  • at least 50 years old and is of Aboriginal or Torres Strait Islander descent; or
  • is pregnant; or
  • is a parent of a child under 12 months; or
  • is already under treatment for chronic health conditions or is immune compromised; or
  • the person meets the current national triage protocol criteria for suspected COVID-19 infection.
4.  All Australians eligible to receive Medicare
(We will add eligibility criteria as the Government announces them)


Please contact us if you need assistance with determining your eligibility.